Shipping Policy

We aim to process and dispatch your order as quickly as possible.

Order Processing

Orders are normally dispatched within 1–3 business days. We aim to dispatch orders placed before 12:00 noon on business days on the same day.

During sales, promotional periods, periods with a high volume of orders, or when one or more items are shipped from an external warehouse, processing times may be longer.

Shipping & Delivery

Orders are shipped using a carrier selected by Auto Glanz Europe. Delivery normally takes 1–3 days after dispatch.

We reserve the right to use a different carrier than the one selected or displayed on the website if another carrier is considered better suited for delivering your order.

Parcel Shop Delivery

If you have selected delivery to a parcel shop, you will normally receive an SMS and/or email when your parcel is ready for collection.

We cannot be held responsible if you do not receive a notification from the carrier. We therefore recommend that you also monitor your shipment using the tracking number provided after dispatch.

Uncollected Parcels

If a parcel is not collected from the parcel shop, it will automatically be returned to Auto Glanz Europe.

An uncollected parcel is considered a cancellation of the purchase. In this case, a return shipping fee of DKK 90 will be deducted, corresponding to the actual return cost incurred by Auto Glanz Europe

Last updated: 16 September 2026